Return & Refund Policy

We want you to be satisfied with your purchase. If you are not completely satisfied with your order, please contact us so we can help.

30-Day Return Policy

You have 30 days from the date you receive your order to contact us and request a return.

To be eligible for a return, the item must generally be:

• In the same condition in which you received it

• Unused and undamaged

• In its original packaging, where applicable

• Accompanied by proof of purchase or your order information

Please contact us before sending anything back. Do not send a product to an address without receiving return instructions from us first.

To request a return, contact us at:

isiadinsoduke@gmail.com

Please include your order number and explain the reason for your return. Photos or videos may be requested if the item arrived damaged, defective, or different from what you ordered.

Return Instructions

After reviewing your request, we will provide you with the appropriate return instructions if your return is eligible.

Because our products may be fulfilled by third-party suppliers, the return address and return procedure can vary depending on the product and supplier. Do not send your item directly to an AliExpress supplier unless we have specifically instructed you to do so.

Return shipping costs may be the responsibility of the customer unless the item arrived damaged, defective, incorrect, or we otherwise determine that the return shipping should be covered.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If your item arrives damaged, defective, or you receive the wrong product, contact us as soon as possible at isiadinsoduke@gmail.com.

Please provide:

• Your order number

• A description of the issue

• Clear photos or videos showing the problem

We will review the issue and work with you to determine the appropriate solution, which may include a replacement, refund, or other resolution.

Items That Cannot Be Returned

Certain products may not be eligible for return, including:

• Products that have been used, damaged, or altered after delivery

• Personalized or customized products

• Products that cannot reasonably be returned for hygiene or safety reasons

• Gift cards

• Certain sale or clearance items, where permitted by applicable law

If you are unsure whether your item is eligible for return, please contact us before sending it back.

Exchanges

If you would like a different product or variation, please contact us first.

Depending on the product and supplier, we may recommend returning the original item and placing a new order rather than processing a direct exchange.

Order Cancellation

If you want to cancel an order, contact us as soon as possible after placing it.

Because orders may be processed or shipped quickly through our fulfillment partners, we cannot guarantee that a cancellation will be possible after processing or shipment has begun.

If the order has already been shipped, you may need to follow our return procedure after receiving the item.

Refunds

Once an approved return has been received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method.

Please allow up to 10 business days for us to process an approved refund. Your bank or payment provider may require additional time before the funds appear in your account.

If you have not received your refund after the applicable processing period, please contact us at:

isiadinsoduke@gmail.com

Important Notice

Our products may be fulfilled by third-party suppliers, including suppliers located outside your country. Return procedures may therefore vary depending on the product and fulfillment supplier.

We will provide customers with the applicable return instructions for their specific order.

Nothing in this policy is intended to limit any consumer rights that cannot legally be excluded under applicable law.